A directory of professional trainers dedicated to supporting retail florists.
Sales trainers typically work with your staff in person although training can often be done by telephone if distance is an issue. The goal is generally the same - to increase average order value, improve the customer's experience and streamline the sale process. This type of training can generally do more to help immediately increase your sales than anything else.
Customer service training typically involves educating your staff on the subtleties of providing a better experience for your customer. This kind of training is a very valuable - it helps you stand out from the competition, increase customer loyalty and referrals.
This type of training typically involves reviewing a shop's financial records and existing business practices. The goal is to improve the financial health of a shop by providing education as needed.
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