Some florists felt that FloristWare had "too many screens". While there really was a good reason for each and every step in the process (and most of our users were quite happy with the process) we have always believed that the product should develop in accordance with the needs, comments and suggestions put forward by real-world florists. As a result we visited some of our busiest user shops and went through the most common sale and order-taking processes over and over again, looking for places where we could trim a screen or two.
We are please to say that we have been able to trim several screens from the most important processes. The good news is that most of the testers haven’t really noticed the loss. They all comment that making a sale or taking an order is faster, but they don’t notice anything missing or find the process more complicated. That is the best possible response.

