Tips & Tricks: February 2007 Archives

There is one report in FloristWare that you will hopefully never have to use. If however the need does arise it will prove to be very helpful.

The Suspicious Activity report is used to make you aware of any employee activity that FloristWare considers suspicious. More specifically, it is designed to show you transactions that may indicate an employee is stealing from you.

If an employee wants to steal from you, the easiest approach is just to take cash from the drawer. While this is easy for them to accomplish, it's also easy for you to spot - when you cash out each night you will notice that cash is missing!

A more clever and determined can however use several different approaches to mask their theft. In other words they can do certain things to cover up the fact that they are stealing. This is troubling because everything will appear to balance when you cash out. You won't be immediately aware that any money is missing.

This is where the Suspicious Activity report comes in. Just generate this report for any period you wish and it will show you all of the suspicious activity that occurred during that period, as well as in-depth descriptions of each type of activity and suggestions on how you can respond.

One of the great things about FloristWare is that it's very easy to use. All you have to do is read the question on each screen, make your selection and FloristWare will take you through the process of making a sale, taking an order, generating a report, etc.

This makes FloristWare very simple to learn but, as time goes on, you will want to become faster. The best way to do this to always be practicing.

Every time you do something with FloristWare (make a sale, take an order, etc.) try and understand the sequence and anticipate the steps. Never be passive - whatever you are doing you should always be thinking ahead, trying to figure out how you are going to answer the next question.

Soon you will no longer have to read every single screen and try to figure out what to do next. You will know the answer to the question on the next screen before you even get to it. You will be able to use the system faster than you ever thought possible.