Tips & Tricks: May 2007 Archives

The FloristWare Floral POS System has a lot of features that are designed to help you with future marketing efforts by collecting customer information during the sale/order process. While using these features will help increase your sales in the long run we understand that it does take time to collect this information, and that there may be situations when (for the sake of you or the customer) you want to skip over certain sections.

Here is one example. After you have made the sale and arranged for payment FloristWare starts going through several features. Depending on your settings this could include things like the Reminder Service, AdTracker, Goodbye Message, etc.

Like we said, all of these features are for your benefit. If however you or the customer is in a rush and you want to skip them you have to options. First, you can skip them section by section by using the "Skip" button. This works very well if you want to skip certain sections but take advantage of certain other.

If you are in a real hurry you can skip all of the post-sales steps by clicking the "Express Checkout" button. This will immediately end the sale.

Since customer information is so valuable for marketing purposes FloristWare encourages you to collect as much as possible. This information is like money in the bank.

It does however take time to collect. And you may find yourself in a situation where you just don't have time to collect it, or dealing with a customer who does not want to share it.

In these situations look to the yellow bar at the bottom of the screen. If it might be possible to skip certain sections you will see that option presented to you there. Just click the "Skip" button.

You should not make a habit of this. Some people get lazy and skip as much information as possible all the time. Then, when they go to do some marketing, they don't have a decent group to work with.

Always try and get as much information as you have time to collect and the customer is willing to share. If you have to, skip steps as needed.