As you have probably noticed the receipts & invoices that FloristWare generates when dealing with an order contain a lot of information.
There are several reasons for this. The first is that customers who want receipts tend to find this information very useful. The second is that invoices containing detailed information tend to get paid faster and with less headaches. When the customer opens a FloristWare invoice they can see exactly what the invoice is for, remember making the purchase(s) and get you paid. Invoices that are vague tend to get put to the side until the customer has time to call you and ask you for the kind of information that already appears on the FloristWare invoice.
There is one other really important benefit to our detailed receipts and invoices - they can help you reduce errors.
Every time you take an order you should encourage the customer to review it carefully. If the customer is shopping in person you can hand a hard copy right to them. If they are on the phone you can send it by e-mail. You want to stress that they go through it immediately and let you know if there are any mistakes.
This can really help! Many users have had customers catch an incorrect delivery date, mispelled name, etc. By enlisting the customers help they were able to catch these mistakes.
These means better service and happier customers!
