http://www.floristware.com/content/users_potential/features/ While this section certainly does not include all of the features included with the FloristWare POS system we have tried to cover many of the most popular. en Copyright 2008 Tue, 05 Aug 2008 21:49:31 -0500 http://www.sixapart.com/movabletype/ http://blogs.law.harvard.edu/tech/rss FloristWare includes a feature that allows you to work with a customer and build a quote for an event. You can go back and revisit and edit this quote as you refine your plans for the events. Eventually the quote evolves in to the worksheet and the invoice. http://www.floristware.com/content/users_potential/features/order_taking/quote_events_feature.html http://www.floristware.com/content/users_potential/features/order_taking/quote_events_feature.html Order Taking Tue, 05 Aug 2008 21:49:31 -0500 FloristWare now allows you to save a specific recipe for each product that you send out. If the item is a standard product FloristWare starts by copying the standard recipe for that product. If it is a custom product FloristWare starts with an empty recipe field. In either event, the designer then has the option to either edit the recipe as needed or enter it from scratch as they prepare the order so that it reflects what actually goes out the door. There are two main benefits to this. First it allows the owner/manager to have a better chance at controlling costs as they can review what actually goes out on each order. Secondly,if a customer ever complains that they did not get good value on an order you can check back and see exactly what they received. http://www.floristware.com/content/users_potential/features/recipes_item_records.html http://www.floristware.com/content/users_potential/features/recipes_item_records.html Customer Service Order Taking Reports & Statistics Thu, 28 Feb 2008 07:35:36 -0500 You can now designate certain customers as being entitled to a default discount in their customer profile. Typically this is done to reward certain customers by making them feel special. Florists who are making an effort to reinforce their relationships with their best customers will find this feature very useful. You can of course choose to skip or modify any discount on a per-order basis. http://www.floristware.com/content/users_potential/features/customer_service/customer_profile_default_discount.html http://www.floristware.com/content/users_potential/features/customer_service/customer_profile_default_discount.html Customer Service Thu, 28 Feb 2008 07:35:11 -0500 You can now designate certain customers as being exempt from service and/or delivery charges in their customer profile. Typically this is done to reward certain customers by making them feel special, increasing customer loyalty. Version 2.6 helps in this regard - the description of the charge will automatically be changed to read “Default delivery/service fee of $X.XX waived”. Florists who are making an effort to reinforce their relationships with their best customers will find this feature very useful. You can of course add the service/delivery charge back in on a per-order basis. http://www.floristware.com/content/users_potential/features/customer_service/customer_profile_automatically_delete_servicedelivery_charges.html http://www.floristware.com/content/users_potential/features/customer_service/customer_profile_automatically_delete_servicedelivery_charges.html Customer Service Thu, 28 Feb 2008 07:34:46 -0500 You can designate certain products as being exempt from one or more sales taxes. You can of course add taxes back in if you wish. http://www.floristware.com/content/users_potential/features/point_of_sale/sales_tax_exemption_by_product.html http://www.floristware.com/content/users_potential/features/point_of_sale/sales_tax_exemption_by_product.html Point Of Sale Thu, 28 Feb 2008 07:34:19 -0500 You can designate certain charge accounts as being exempt from one or more sales taxes in their account profile. You can of course add taxes back in if you wish. http://www.floristware.com/content/users_potential/features/customer_service/sales_tax_exemption_by_account.html http://www.floristware.com/content/users_potential/features/customer_service/sales_tax_exemption_by_account.html Customer Service Thu, 28 Feb 2008 07:33:50 -0500 You can now designate certain customers as being exempt from one or more sales taxes in their customer profile. You can of course add taxes back in if you wish. http://www.floristware.com/content/users_potential/features/customer_service/sales_tax_exemption_by_customer.html http://www.floristware.com/content/users_potential/features/customer_service/sales_tax_exemption_by_customer.html Customer Service Thu, 28 Feb 2008 07:32:59 -0500 Florists that use the e-mail marketing feature in FloristWare will appreciate the ability of Version 2.6 to send multi-part e-mail. You can now enter both a fully formatted html design and a plain text alternative and FloristWare will combine them in to a multi-part message. This will ensure that your e-mail is viewable by more people on more platforms/systems and help you get it past various spam filters. It makes your e-mail marketing more effective. http://www.floristware.com/content/users_potential/features/marketing/multipart_emails.html http://www.floristware.com/content/users_potential/features/marketing/multipart_emails.html Marketing Thu, 28 Feb 2008 07:32:33 -0500 When sending delivery confirmations by e-mail FloristWare now allows you to include photographs. If a particular product already has a photograph on file it will be carried over, but you can replace it and/or include up to four more photographs (a total of five) in the delivery confirmation. This allows you to include (for example) photographs of the actual product as it went out the door, the product being prepared, the recipient receiving the flowers, etc. The possibilities are almost endless! http://www.floristware.com/content/users_potential/features/product_photographs_delivery_confirmation.html http://www.floristware.com/content/users_potential/features/product_photographs_delivery_confirmation.html Customer Service Order Taking Thu, 28 Feb 2008 07:31:20 -0500 FloristWare now allows you to store a photograph of each of your products. There are several advantages to this feature. If you are dealing with a customer over the phone you can instantly e-mail them a photograph of the item being discussed. If you have someone at the counter you can show them a photograph (even an enlarged version) of something that you might not have made up at that moment - a large sympathy piece for example. The photographs also help to remind the designers of what a finished piece should look like. http://www.floristware.com/content/users_potential/features/product_photographs_product_selection.html http://www.floristware.com/content/users_potential/features/product_photographs_product_selection.html Customer Service Order Taking Point Of Sale Thu, 28 Feb 2008 07:30:36 -0500 hardware section of our website. ]]> http://www.floristware.com/content/users_potential/features/point_of_sale/cash_drawer_integration.html http://www.floristware.com/content/users_potential/features/point_of_sale/cash_drawer_integration.html Point Of Sale Thu, 28 Feb 2008 07:29:45 -0500 Let’s say it is a Thursday in March and the weatherman is telling you a cold, cloudy Friday is coming. The new Notes Report allows you to quickly and easily look at how your store tends to perform on cold and cloudy days, cloudy Fridays, cold Fridays, Fridays in March and more. This information can come in very handy - if you know that cold, cloudy Fridays in March are very slow you might want to cut back on your purchasing and/or staffing. http://www.floristware.com/content/users_potential/features/reports_statistics/notes_report.html http://www.floristware.com/content/users_potential/features/reports_statistics/notes_report.html Reports & Statistics Thu, 28 Feb 2008 07:29:16 -0500 The Daily Sales Report now allows you to enter notes on each day - things like weather and more. This enables florist make use of the very valuable and powerful Notes Report mentioned below. http://www.floristware.com/content/users_potential/features/reports_statistics/daily_sales_report_notes.html http://www.floristware.com/content/users_potential/features/reports_statistics/daily_sales_report_notes.html Reports & Statistics Thu, 28 Feb 2008 07:28:50 -0500 The Daily Sales Report is one of the most popular and powerful reports in FloristWare. In version 2.6 you can generate a new “Daily Sales Report Summary” that includes all of the information from the Daily Sales Report over a period of time. This is a very handy way of getting a sense of how your business performed over a certain period. http://www.floristware.com/content/users_potential/features/reports_statistics/daily_sales_report_summary.html http://www.floristware.com/content/users_potential/features/reports_statistics/daily_sales_report_summary.html Reports & Statistics Thu, 28 Feb 2008 07:28:23 -0500 FloristWare now monitors the inventory of whatever items you wish. Each time you sell an item it is removed from inventory and you always see a live count during the product selection process. You can also generate an Inventory Report that shows you the value of your current inventory at cost and at retail. http://www.floristware.com/content/users_potential/features/point_of_sale/inventory_control.html http://www.floristware.com/content/users_potential/features/point_of_sale/inventory_control.html Point Of Sale Reports & Statistics Thu, 28 Feb 2008 07:27:39 -0500