FloristWare Features: Point Of Sale

FloristWare can be used as Point-of-Sale system that can even replace your cash register if you want it to.

Doing so allows the system to track all purchases. This in turn allows you to generate valuable reports that break down sales by product, category, staff member, etc. This can help you plan your staffing and predict demand. It can also help you reduce fraud and internal theft since FloristWare can create a special Suspicious Activity Report. Reports also make it easy for you to calculate sales tax figures.

Using FloristWare as a cash register also gives you the perfect chance to collect customer information that can be of great help when marketing. Once you have a customer in the system, you can include them in future phone, mail and or e-mail campaigns.

Using FloristWare as a cash register also allows you to use the the optional points program feature. This is a points-based incentive program that rewards your customers for their loyalty and keeps them coming back.

At the end of each sale FloristWare gives you the option of not only printing the invoice or receipt (pre-formatted to go into a standard window envelope) but of faxing or e-mailing it to the customer in pdf format with just a few mouse clicks.

This is a very powerful feature, especially for shops that have a lot of house accounts. Typically these shops take an order and then have to enter it into their accounting package (such as Quickbooks) and generate the invoice at a later time. This means duplicated (wasted) effort.

Generating and printing and/or e-mailing and/or faxing the invoice/receipt at the time of sale has a lot of advantages. First, it allows the customer to review all of the order details - giving them a chance to spot any mistakes. You'd be surprised how often our users have had a customer notice a potentially embarrassing error - the wrong name in a card message, bad delivery date, etc.

It also saves you time and money - if you are used to generating an invoice by hand, (or taking a receipt from your cash register) and stuffing it into an envelope, writing the address, etc., you'll love the fact that FloristWare prints receipts and invoices already formatted to go straight into a window envelope. However - it's even faster and easier to e-mail or fax the invoice by just clicking a few buttons! It's also cheaper - you save the cost of the envelope and the stamp.

And - when it comes to Accounts Receivable - there is still one more advantage. The faster you bill, the faster you get paid.

Too many florists regard invoicing as a chore. They put it off as long as they can and, when they finally get around to it, weeks have often passed. And, since old invoices are more likely to be put to the side, these shops are almost always waiting a month or more for payment.

E-mailing or faxing the invoice at the time of sale dramatically reduces the amount of time it takes you to collect your receivables.

FloristWare allows you to keep track of two different sales taxes. It can also remember whether certain customers are exempt from one or both of these taxes. You can always override these settings, but it will start you off on the right foot and warn you if you accidentally make any changes.

FloristWare allows you to keep track of two different sales taxes. It can also remember whether certain products are exempt from one or both of these taxes. You can always override these settings, but it will start you off on the right foot and warn you if you accidentally make any changes.

This is an important feature for those of you who carry both taxable and tax-exempt products - food being a perfect example.

FloristWare can securely store multiple credit card for each customer and process them automatically when it comes time to pay for a sale. You can even assign each card a nickname like "personal", "work", etc.

The numbers are encrypted using a special key that is unique to each copy of FloristWare that ships giving you (and your customers) a good deal of security.

This makes order-taking even faster and more convenient for you and your customer.

FloristWare allows you to ring products in by scanning their bar codes. This is a very handy feature for those who carry a large inventory of gift items - instead of selecting from a large list of categories and then an even longer list of products you can simply scan the bar code. FloristWare can also print bar code labels for items that do not come with bar codes labels affixed or for the items that you create yourself. For example you sell a lot of sleeved bouquets you can now use FloristWare to print the bar code labels and then scan those same labels at check-out.

When ringing up a product in FloristWare you can either use the traditional method of first selecting a category and then selecting an individual product from within that category or you can search for a product by simply typing in all or part of the product name. This also includes a handy “type ahead” feature that saves time by trying to guess what you are looking for.

FloristWare now monitors the inventory of whatever items you wish. Each time you sell an item it is removed from inventory and you always see a live count during the product selection process. You can also generate an Inventory Report that shows you the value of your current inventory at cost and at retail.

It is now possible to have FloristWare automatically open certain types of cash drawers when ringing in sales. For more information on compatible models please visit the hardware section of our website.

FloristWare now allows you to store a photograph of each of your products. There are several advantages to this feature. If you are dealing with a customer over the phone you can instantly e-mail them a photograph of the item being discussed. If you have someone at the counter you can show them a photograph (even an enlarged version) of something that you might not have made up at that moment - a large sympathy piece for example. The photographs also help to remind the designers of what a finished piece should look like.

You can designate certain products as being exempt from one or more sales taxes. You can of course add taxes back in if you wish.