FloristWare User Testimonials
This page contains quotes about FloristWare from some of our users. For more detailed information on how FloristWare has helped these (and other) shops please visit the Case Studies section.
Marianne Cichowski, Florist & Flower Shop Owner
Marianne is one of our favorite users. She attended a focus group during development and waited patiently for more than two years while the software was completed. The e-mails below were sent by Marianne after her first look at the demo and then during the initial set-up and first few days of using the product - generally the most difficult period with any system.
Thanks I've just downloaded it - it looks fantastic. Tell me what hardware I need to make it work like a till and what the cost of the program is. I'm glad we waited for your product. Soooo exciting.
September 17, 2005 4:36:35 PM EDT
Received FloristWare and installed it after changing computers. Have used it already. Love it!
January 15, 2006 4:14:35 PM EST
Ignore my previous email. I figured out how to change users within the program. Just love it, love it, love it. So easy to use!!!
January 15, 2006 5:43:55 PM EST
Thanks again. It is such a great program.
January 17, 2006 7:29:02 PM EST
Barb Watson, Florist & Flower Shop Owner
Barb recently switched over to FloristWare from another very well known system. Here is what she had to say:
Hi Mark,
Just wanted you to know how awesome I think FloristWare is...
We (all of us here at Fred's Flowers) have been on the XXXX computer system from XXXXXXX for the last hundred years. Well, not really but it seems like it! When I decided to get a new system and go "another route," I was met with a little hostility from employees, and I was personally scared of the change.
At first, nobody would use the new "colorful" system because "it takes too long," and "the customer had an account on XXXX," and "I was scared to use it, 'cause I don't feel comfortable with it (this was me)," etc... Well, when I finally got the courage to say "No More XXXX," and made all of us use FloristWare, we have LOVED it - especially me!
I love how the accounts are set up, I loved how fast and easy it is to send out statements - about 5 minutes to print the end of month statements on FloristWare, compared to 45 minutes on the XXXX. And our customers really like the new easier to read and decipher statements. The invoice options are awesome too - we can print them now (to mail or manually fax) and eventually when I get everything in order we can use the ever-so-nifty fax or e-mail options from FloristWare. Yeah!
Now that I have grown courage, I can take an order in record time and the younger employees can take them faster! I love how the orders print, I love how the cards print-- ours our a lovely lavender color with purple lettering and our logo - they are awesome and quick.
Bookkeeping is a breeze! Even I can print reports and look at all sorts of great bookkeeping things, if I feel like it.
I love to print out the list of pending orders - it keeps me on top of the day or the next week, whatever, it's great! We like the delivery system, and are still trying to get the knack of it. Hopefully we can get a few things changed so we can love it also.
End of day reports and cash register reconciliation is the most fabulous thing ever! On XXXX it took someone about 20 minutes to input all the info into the computer and run the 30 pages of reports and wait forever for the credit cards to capture - a real drag! Now, all that same info is on two sheets of paper and it takes about half a second to print it and make sure all the money matches up. This make me smile every day!
If anyone ever wants to know about FloristWare - send them to me I'll convince them how awesome it is!
So Sincerely,
Barb Watson
Owner, Fred's Flowers
Dorothy Zunti - Florist & Flower Shop Owner
Dorothy runs a beautiful and successful flower shop in a small town (just 11,000 people). FloristWare helps her business thrive.
Mark and his staff are constantly striving to improve FloristWare to make it the best possible POS system for users.
I know there are other POS systems out there but I haven’t seen one that is as easy to use or affordable as FloristWare.
After investigations, compared to the costs of other POS systems, FloristWare beats them all!
Yvonne Maitland - The Apple Blossom Shop
Yvonne began using FloristWare late in the fall of 2007. In March 2008 she sent us this message (completely unsolicited!) via e-mail:
Thank you for devising a computer software program that is so easy and convenient to use. After owing my shop for over 25 years, we have become more and more busy and I knew could no longer rely on the archaic method of writing orders manually. I was reluctant because of my lack of computer skills, however, your Foristware program is truly designed for the busy florist, with reminders, customer budget tools and spreadsheets that have calculated the PST and GST for us. Not to mention other details including customer information and delivery schedules. Floristware's support system is so very helpful and our calls and messages have been returned ever so promptly. Every florist can benefit from your Floristware program.
Terry McCloskey - Florist & Flower Shop Owner
Terry opened a brand new flower shops with his wife in January of 2007. They used FloristWare from the moment they opened and did very well - so well in fact that by June 2007 they had opened another two locations!
We have chosen to use FloristWare exclusively because of the customer service, ease of using the program, and the promptness given when we need assistance with a new features we come across.
Name Withheld
This FloristWare user has asked that we withhold her name and that of her shop. She will however take calls so if you would like to speak to her please let us know.
She is the very smart operator of a busy shop in a mid-sized city. When sales started to decline and competitors started going out of business she realized she needed to make some changes before things got any worse.
She knew that the right POS system would save her time and money, and in doing so help offset the declining sales. She also know that with the right marketing tools she should be able to get those sales back to where they had been and, hopefully, beyond.
After a lot of research she chose FloristWare.
I had looked at probably all of the POS systems that are available and even had some demos.
Most of them were pretty scary - the salespeople kept taking about having a technician spend several days installing the software, setting it up and teaching us how to use it.
With FloristWare I download the demo and had it running in about five minutes. The next day I downloaded the trial version and had it set up for my store in just over an hour - no help or training was needed.
My staff, my bookkeeper and I have been banging away on it ever since. We haven’t had any problems and the few questions we have had have been answered quickly. We’re switching over to the paid version ASAP.
FloristWare is just what I had been looking for. It has all the features I wanted and more, it is easier to use than I could have imagined and it is very affordable.
Miscellaneous Comments From Users
Below you will find some brief comments taken from e-mails we have received from satisfied users:
FloristWare is just what I had been looking for. It has all the features I wanted and more, it is easier to use than I could have imagined and it is very affordable.
With FloristWare I download the demo and had it running in about five minutes. The next day I downloaded the trial version and had it set up for my store in just over an hour - no help or training was needed.
...very easy to use!
The shop currently has another point of sale system. After doing floristware's demo...I am hooked!!! It is SOOOO much easier to use than XXXXX.
I think you’ve come up with an amazing program, and I am very happy with it. I’ll call tomorrow to sign up.
We tried your marketing feature of FloristWare for the first time just in time for Mother's Day. We created a mailing list of 300 names and mailed out a postcard 10 days before Mother's day. . We also did a follow up about 5 days with an email reminder. You could have knocked our socks off with the response. We had 48 orders -- not responses -- but 48 orders from the post cards. We are in the process of creating an aggressive marketing campaign using FloristWare and will let you know the results. The extra business is more than paying for the program. Keep up the good work!
Thanks so much and thank you again for such a great product.
I can't believe we ever got along without the program!! It feels like driving without the steering wheel.
I wasn't kidding with you in august when I said that your product was killer.... and the price is decent.
Received FloristWare and installed it after changing computers. Have used it already. Love it.
Your program is awesome!
You have done an outstanding job of order entry. It really is a great piece of work.
Just wanted to say your program looks great! I really like the interface a lot.
I would like to commend you for the fantastic job you have done in creating this POS system and all the help that you provide to interested clients.
...very easy to use!
I really do believe in FloristWare and I'm going to guess that it becomes the Next Best Thing to hit the floral industry! I know there are other POS systems out there but I haven't found another that looks like it's easy to use and is affordable like FloristWare. You have done an amazing job in creating this software.
For more detailed information on how FloristWare has helped retail flower shops please visit the Case Studies section.
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