Get More From FloristWare

Get the greatest possible benefit from FloristWare with these time-saving & money-making tips and tricks, links to new support resources and more.

Aug
25
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Changing product prices in FloristWare is very easy. Simply enter at the Manager Level, click "Settings" and then choose "Products" from the pull-down menu and click "Continue". From there you can access all of your products and make changes as you see fit.
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Aug
31
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This online training session will cover the powerful staff scheduling and payroll reporting features in FloristWare. These simple tools make it easy to schedule your employees and calculate your payroll.
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Aug
31
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This is the perfect time of year to revisit another one of our most popular topics: The fundraising feature and how it can help you increase sales and provide positive community exposure at no risk.
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Jul
04
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How to use a very powerful feature in the FloristWare POS system that allows you to correct a payment that was entered incorrectly.
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Jun
23
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Help for Canadian florists that will have to change their settings to reflect the new National sales tax (known as the GST) rate on July 1, 2006.
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Jun
16
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This article is designed to help Canadian FloristWare users prepare for the change in the GST rate that will take place on July 1, 2006.
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Sep
15
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The powerful "Customer Tools" let you (among other things) create a list of everyone who (for example) does not have a complete mailing address on file and helps you find that information for marketing purposes.
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Jan
03
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A quick way to generate some orders by targeting your Scottish customers and reminding them about Robbie Burns day.
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Feb
01
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One viewpoint on the pros and cons of offering single roses at Valentine's Day as well as some pricing strategies.
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Dec
08
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One florists' approach to reducing charge or "house" accounts.
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  • I have used every major POS and think Floristware is one of the easiest to explain, demonstrate and get the staff not just using but enjoying.
    – Tim Huckabee AIFSE
    President, FloralStrategies
    Author or CSI Flower Shop and the most popular & the most respected sales trainer in the floral industry.
  • FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • Recorded orders make serving repeat customers more quickly and efficiently, and gives us the opportunity to get to know exisitng, as well as new customers, well in a more personal way, thereby developing stronger relationships which, in turn, creates customer confidence and the feeling of greater personal attention.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC
  • Having the customer loyalty points program in general increases repeat customers/sales because customers know they are building discounts toward future purchases. From the customer's point of view: not having to carry "another" points card is a big plus and encourages customers to sign up for the program without hesitation.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC
  • So as you know we are moving and I wanted to let our customers know. I used your marketing solution to print our cards after I query a list of whom I want. Since there is a lady in the room Mark, I won't use bad words, but I will say... OMFG THIS IS AWESOME! :) Thanks for a kick-ass florist solution, I have my 1000 post cards done in under 30 min.
    – Brandon Kirkland
    Owner, The Enchanted Florist | Ashland Washington
    Founder, Epic Flowers Websites For Florists
  • I just processed our first house account payment in FloristWare. It worked perfectly! It was fantastic!

    You can’t know how much of an improvement this is over how (previous POS system) handled house payments. Just applying a payment to the balance without regard to which invoice was being paid.

    Now we will look soooo much more professional to our business customers.
    – George White
    Owner, Morningside Florist
  • We are able to communicate design ideas via a FloristWare quote, and tailor orders to fit the client's needs and budget.
    – Rosemary Little Jeffares
    Owner, Quince Flowers | Toronto Ontario
  • I sent this PowerBuilder (FloristWare marketing feature) email to anyone who used the word "Valentine" on their card message. It went to 121 people. I already got 2 orders for Vday, just sent it 5 minutes ago :) Floristware Rocks!
    – Adam Pomerantz
    Owner, Belvedere Flowers | Havertown Pennsylvania
  • we have been with FloristWare for about 4 mos....so far all is good. They were very quick to get back to us with answers to our questions, in the beginning when we needed some guidance. But pretty smooth sailing ever since day 1. It is so nice to have all our numbers at our fingertips and all our customers at our fingertips.....paying sales tax this past quater was the simplest ever...
    – FloristWare User
    New Jersey
  • Being able to repeat an order easily from a customer’s history has been very helpful – not having to type everything up for customers who order the same thing weekly for example is a great time saver.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario