Get More From FloristWare

Get the greatest possible benefit from FloristWare with these time-saving & money-making tips and tricks, links to new support resources and more.

Aug
25
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Changing product prices in FloristWare is very easy. Simply enter at the Manager Level, click "Settings" and then choose "Products" from the pull-down menu and click "Continue". From there you can access all of your products and make changes as you see fit.
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Aug
31
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This online training session will cover the powerful staff scheduling and payroll reporting features in FloristWare. These simple tools make it easy to schedule your employees and calculate your payroll.
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Aug
31
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This is the perfect time of year to revisit another one of our most popular topics: The fundraising feature and how it can help you increase sales and provide positive community exposure at no risk.
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Jul
04
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How to use a very powerful feature in the FloristWare POS system that allows you to correct a payment that was entered incorrectly.
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Jun
23
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Help for Canadian florists that will have to change their settings to reflect the new National sales tax (known as the GST) rate on July 1, 2006.
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Jun
16
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This article is designed to help Canadian FloristWare users prepare for the change in the GST rate that will take place on July 1, 2006.
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Sep
15
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The powerful "Customer Tools" let you (among other things) create a list of everyone who (for example) does not have a complete mailing address on file and helps you find that information for marketing purposes.
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Jan
03
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A quick way to generate some orders by targeting your Scottish customers and reminding them about Robbie Burns day.
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Feb
01
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One viewpoint on the pros and cons of offering single roses at Valentine's Day as well as some pricing strategies.
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Dec
08
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One florists' approach to reducing charge or "house" accounts.
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  • The reason we chose FloristWare is simple: it's easy to use AND powerful. The touch screen interface leads order takers through then entire customer care process and then tracks the progress of the order from the design room to the delivery van and to the final destination. The marketing tools allow us to automatically remind customer of their special events and with a built in customer history, reorders are a snap!
    – James Lowe AIFD, CFD
    Owner, Lowe's Floral | Minot North Dakota
  • It keeps order taking/processing consistent for the entire team and it saves time in training new staff. It's also beneficial in locating data/records in a timely manner.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • We love having the ability to look up and reprint an invoice. Before we used to have to go through boxes of hand written invoices to find it and waste a considerable amount of time.
    – Marianne Cichowski
    Owner, Awesome Blossoms | Langley BC
  • I cannot believe how much my customers love the e-mail invoicing and delivery confirmations... in 4 months of using FloristWare I feel so much more interactive with my customers because when I send the invoice or a delivery confirmation they usually write back with how the recipient liked the flowers or a quick thank you or even a picture that they got from the recipient... this is huge in todays marketplace... I am also impressed with the plethora of marketing tools and the possibilities opened up to have a continuing relationship with my customers, the points system is a great offer to my customers and something they don't need to track so it is easy, I cannot wait until they start seeing the benefits and really get the idea behind it.
    – Post to Our Facebook Page
  • Customers who request past information on items they have purchased/sent before are easy to look up - customers really appreciate this feature. Also, having the ability to email invoices/receipts to customers straight from FloristWare enchances the professionalism of our business.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC
  • The marketing features like reminder notices and the customer points has been of great value to increasing sales and customers love the reminders and points.
    – Joan Coleman
    Owner, Coleman Florist Inc. | DeWitt New York
  • Got another order below from a sales email from FloristWare. I really like that feature a lot, I have been staying up to date on sending them
    daily/weekly, we had a busy week this week.
    – Adam Pomerantz
    Owner, Belvedere Flowers | Havertown Pennsylvania
  • It does everything I need. New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients.
    – Rosemary Little Jeffares
    Owner, Quince Flowers | Toronto Ontario
  • We tried your marketing feature of FloristWare for the first time just in time for Mother's Day. We created a mailing list of 300 names and mailed out a postcard 10 days before Mother's day. We also did a follow up about 5 days with an email reminder. You could have knocked our socks off with the response. We had 48 orders – not responses – but 48 orders from the post cards. We are in the process of creating an agressive marketing campaign using FloristWare and will let you know the results. The extra business I'm sure is more than paying for you program. Keep up the good work!
    – Marianne Cichowski
    Owner, Awesome Blossoms | Langley BC
  • FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta