The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.
We have been very pleased with our FloristWare POS. I have recommended to all the florists we deal with both local colleagues and our wire partners.
Awesome software - I love it!
Problem solved. Julie's awesome. Thanks for great service.
Overall I am very happy with FloristWare. The staff find it simple. It has a simple user interface and has so many features. It acts as a marketing tool, reminders, loyalty programs, free training, inventory, recipes, reports, order history, quoting, punch clock, accounts, statements and wire integration.
I really like the Progress Tracker feature. I use it as a small “Dispatch Manager” (or my version of it). I do not use delivery slips, but print delivery lists from progress tracker and use it as trip sheets – it looks much more professional.
Support - from the research to the set up and from training to ongoing help desk - unparalleled. Response time for any question was the best I've ever experienced with POS systems.
Other POS systems had higher monthly rates, as well as nickel and dimmed you to death. With Floristware its one simple flat monthly rate, no gimmicks, nothing to buy, and works with most existing systems, older or advanced.
I'm convinced the fundraising feature doubled my Prom business this year. I partnered with the local high school to give back 10% of all the Prom business generated by the school. They put my glossy postcard in all the Prom packets. My Prom Open House this past weekend was a HUGE success, and Floristware is tracking it all for me.
We are LOVING FloristWare!!!!! It has been such a huge help in streamlining so many things in the shop. Now that we have gotten more used to it I need to go back through and start learning how to use some of the more advanced features.