Support - from the research to the set up and from training to ongoing help desk - unparalleled. Response time for any question was the best I've ever experienced with POS systems.
It integrates to my website and to wire service networks eliminating the need to retype incoming web and wire orders. It tracks orders from the sale to the design bench all the way to the final point of delivery. It stores customer histories and life events like birthday and anniversaries so we can recapture customers we have already pleased. FloristWare handles wedding and event quotes and payments and incorporates credit card processing and a cash register function all into one!
I have worked with this software for years. I have visited dozens of shops running FloristWare and they're all happy with the product, the support and the continual development.
I love the ease of use, all employees have had no problem learning how to use the program.
I highly recommend this for shops that need an affordable point of sale system with many features.
The marketing features like reminder notices and the customer points has been of great value to increasing sales and customers love the reminders and points.
It's fully loaded with great features and interfaces well with my website. I love the pay by month subscription service.
Very easy order taking process with the ability to instantly email invoice and/or delivery confirmation.
Excellent marketing tools. Ability to email wedding quotes. Hot spots and message shortcuts save a lot of time in order taking process. POS keeps the history of customer purchases and their average $$$ spent.
The best part: FloristWare is independent software which can be used with any computer (Florists will understand when I say - not required to buy equipment and or credit card processing system) With FloristWare you buy your own equipment in any store or retailer you want, and you use any credit card processor you want. Now, wait for it - you can cancel at any time.
The product is easy to use and there are built in strategies to raise the average order.
To say we are grateful and appreciate everything FloristWare did for the Florida State Florists Association 2014 Convention would be a gross understatement. Without your magnanimous donation of sponsorship for the very informative presentation by Mark Anderson, our convention would have been severely lacking. The very positive chatter regarding the great presentation given by Mark was pervasive throughout the convention.
VPFA is excited to have FloristWare as a sponsor at our conference this year! They are bringing Tim Huckabee to us for a super sales program. Thanks, FloristWare!
The folks at FloristWare are responsive to the changing retail landscape and offer great added benefits to their clients like webinars. The service department is excellent and help is a quick call away when we have questions.
We are able to communicate design ideas via a FloristWare quote, and tailor orders to fit the client's needs and budget.
Mark is always looking for ways to help you make your business grow and has a POS system that is both powerful and easy to use. Mark is very willing to share marketing knowledge to non-users of his sytem as well and is a detail oriented in all of his presentations. I highly recommend viewing his service.
We are consistently impressed with the software product, customer service and the efforts of FloristWare to improve the floral industry
The best thing since pen and paper. Thanks FloristWare for bringing flowers out of the dark ages!
Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns.
The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.
Easy to use, very helpful and collects good marketing data.
I just wanted to send you a little email to THANK YOU for being so kind and generous. We really appreciate your sponsorship with our Body Art Competition at mid season.