During a recent Jewish holiday a customer was placing multiple orders – by viewing their recipient list and previous orders we were able to remind them of someone they usually include, giving us the additional sale and saving our client from an embarrassing situation.
Recorded orders make serving repeat customers more quickly and efficiently, and gives us the opportunity to get to know exisitng, as well as new customers, well in a more personal way, thereby developing stronger relationships which, in turn, creates customer confidence and the feeling of greater personal attention.
Customers who request past information on items they have purchased/sent before are easy to look up - customers really appreciate this feature. Also, having the ability to email invoices/receipts to customers straight from FloristWare enchances the professionalism of our business.
ALL of my product category questions have been answered, and my new product set-up in FloristWare is AWESOME! It’s just the way I want it.
We just wanted to say THANK YOU!. You support has been awesome!
Looking for past orders in FloristWare is much easier than looking through stacks of paper invoices, saves tons of time and allows us to respond to enquiries more quickly and professionally.
Thank you again for your generous support of VPFA's convention this past weekend! Tim Huckabee was a huge part of making our convention a success! I look forward to working with you for our 2014 convention!
It keeps order taking/processing consistent for the entire team and it saves time in training new staff. It's also beneficial in locating data/records in a timely manner.
Got another order below from a sales email from FloristWare. I really like that feature a lot, I have been staying up to date on sending them
daily/weekly, we had a busy week this week.
Received FloristWare trial and installed it after changing computers. Have used it already. Love it. I know I want this.
Thanks again. It is such a great program.
Ignore my previous email. I figured out how to change users within the program. Just love it, love it, love it. So easy to use!!!
I would like to personally thank you and Floristware for your generous support of VPFA!!!
I just wanted to say something about FloristWare. I love it!!! Your support is great! Seriously! Deborah is awesome!
I cannot tell you enough how great FW has been for us! It's so friggin' easy to use, and we never have issues!
I sent this PowerBuilder (FloristWare marketing feature) email to anyone who used the word "Valentine" on their card message. It went to 121 people. I already got 2 orders for Vday, just sent it 5 minutes ago :) Floristware Rocks!
Thanks, Julie - that’s great news. Your customer service is always superb. It is truly the best part of FloristWare! Thank you.
I hope my enthusiasm doesn't sound completely crazy to you! In case you haven't noticed, I really do believe in FloristWare and I 'm going to guess that it becomes the Next Best Thing to hit the floral industry!