Our experience, employees and commitment to Canadian florists make FloristWare the best POS system for flowers shops in Canada.
The Canadian market was never an afterthought for FloristWare. Our Canadian clients have always always treasured and we have made sure that they received all the same features and benefits as US clients, even though the Canadian banking and sales tax systems did not make it easy!
FloristWare can better serve and support Canadian florists by offering...
Canadian Employees That Understand Canadian Issues
FloristWare has dedicated full time support and software development employees in both the US and Canada, and our Canadian support professionals are ideally suited to help Canadian florists with issues specific to being a florist in Canada.
Canadian Sales Taxes & Sales Tax Reporting Made Simple
Sales taxes are profoundly different for Canadian florists. Most flower shops in the USA have to deal with state and sometimes municipal level sales taxes. Meanwhile Canadian flower shops have to deal with a strange mix of national (GST), provincial (PST, QST) and homogenized (HST) sales taxes.
That means POS systems that dabble in the Canadian market don't really handle Canadian sales taxes properly, and their support agents done't really understand them. Instead they settle for inconvenient workarounds and hacks that can leave Canadian florists exposed to expensive errors and penalties.
Proper handling of and reporting on Canadian sales taxes was planned for and baked in from the beginning. This makes it easy for hard-working florists to stay compliant and remit accurate sales taxes returns to the CRA and provincial sales tax agencies.
Proper Integration Of The Canadian Debit Card (Interac) System
In Canada debit card transaction are processed through Interac, a Canadian interbank network created solely for this purpose. POS systems from the US (where retailers use entirely different networks that see debit and credit cards handled the same way) do not properly integrate with Interac to provide a fluid process when taking payment by debit card.
Credit/Debit Card Processing & Surcharging
The Canadian approach to credit and debit card purchases is also very different but we value our Canadian customers and made sure we could provide a system that would give them all the features US florists have come to expect: a fully integrated payment solution that works well for both in-person (card present) and phone orders and hardware that can handle:
Canadian Address Verification & Route Optimization
American POS systems generally use address geolocation services that do not work with Canadian addresses, making features like address verification & route optimization unusable. Given the higher fuel costs that Canadian florists have to contend with these services are essential.
Canadian Florists Pay in Canadian Dollars
Canadian florists pay in Canadian $ billed through a Canadian bank. Our CAD prices our a little higher than our USD prices, but still less expensive than our USD prices + exchange, and there are no surprises due to currency fluctuations or added expense in the form of foreign transaction fees,