We hire only support agents with at least ten years experience in the flower business, based right here in North America.
Increase sales with the most powerful options in the floral industry for selling, reloading, adjusting and tracking physical and virtual gift cards.
FloristWare makes it easy to map and optimize your deliveries automatically while also allowing you the freedom to route/order them manually.
FloristWare gives you precise control over what each individual employee can see and do. Control access to your most sensitive and valuable information.
Consignment sales can be a great source of revenue and FloristWare makes it easy to track them and pay your consignment partners.
Sometimes customers want to place multiple orders in one sale. Only FloristWare lets you do that without difficult hacks and workarounds.
FloristWare makes it easy to split a sale across multiple payments and methods in case people want to use different cards or share the cost of a purchase.
Long after the flowers have died the card lives on. FloristWare gives you tools to customize and make them them a powerful extension of your brand.
FloristWare integrates with the best floral ecommerce websites. We want our clients to pick and choose from the best options in all categories.
A powerful timeclock makes it easy to track and review the hours your employees work and their payment.
A true General Ledger and other accounting features that will reduce the time and money you spend on bookkeeping, accountants and sales tax returns.
If you want to use FloristWare in the cloud you can. If you want to keep the data in your store and be less dependent on the internet that is fine too.
Makes life easier with unprecedented control over your worksheets & delivery lists. Choose what & how the information is displayed.
Easily apply (and accurately account for) sales taxes and sales tax exemptions based on customer, product and destination, automatically or adjusted on the fly.
FloristWare gives florists powerful discounting tools to influence how customers spend – getting them to buy more/more often than they planned.
FloristWare gives you a powerful points program that keeps customers loyal, increases their spending, and lets you influence their buying behavior.
Reduce fraud & chargebacks and lower your processing costs with EMV/Chip & Pin payments.
Flowers shops are busy and you are rarely doing the same thing for long. FloristWare makes it easire to bounce around and back and forth between tasks.
FloristWare runs fast. It doesn't keep you waiting and you don't keep your customers waiting.
Powerful features for managing and billing charge accounts as well as applying late payment fees and interest charges.
Now more than ever you have to watch costs and make money where you can. No system gives you more options for ensuring profitable delivery fees.
Customize your receipts, invoices and more so that they reflect your professionalism, brand and style.
Not ready for the mobile delivery app? Customize your delivery list template so it includes the information you believe most important to your drivers.
Your customer list is one of your most valuable assets and FloristWare helps you keep it in great shape with advanced deduplication tools.
Shops with fully custom websites can have those orders come straight in to FloristWare for production, delivery management and more.
Increase sales with powerful data enrichment tools that help you better understand and market to your customers.
High volume shops can choose to have a dedicated private server exclusive to their data.
Allow your customers to pay with their Apple Watch or iPhone using Apple Pay.
Allow your customers to pay with their Android devices using Google Pay.
Improve customer service and satisfaction, spend less time on "are they there yet?" calls with enhanced delivery confirmations.
Easily send and receive orders using the best providers of relay services in the flowers business.
Quickly generate highly targeted lists for your marketing campaign, ready for your favourite email marketing program.
FloristWare makes it easy to share data and transfer orders between stores, while also letting you report on and account for each store separately.
Automagically gather up and send your bookkeeper/accountant the reports they need with just a couple of clicks.
Save time and money, improve customer satisfaction and increase order values with tools that accelerate and optimize the order taking process.
Reduce errors and increase efficiency – track and follow each order through its entire lifecycle using the steps that are relevant to your operation.
Create and assign individual or sets of tasks/to-dos to your employees to ensure that proper procedures are followed.
Automatically print care instructions (that you can create and/or modify) appropriate to the product on your enclosure cards & delivery tickets.
Design a secondary card/ticket that will be printed automatically for the event type(s) (typically funerals) that you specify.
Use the powerful marketing tools in FloristWare to build lists and have them sync to Mailchimp.
Easily create/scan bar codes for ringing in sales or finding sales, orders, items, accounts and more.
The floral accounting specialists at Crockett Myers are the best in the business and FloristWare sends them all the reports they need with just two clicks.
FloristWare makes it quick and easy to distribute tips and gratuities (even those placed on your website) fairly among your employees.
High volume shops can send their orders to the industry-leading OnFleet delivery management and driver tracking platform.
Florists can eliminate their credit card processing costs using our advanced surcharging features designed for flower shops.
Florists love the idea of floral subscriptions and standing orders but they are usually difficult to manage. FloristWare makes it easy!
"Excellent POS setup for florists who are looking for an independent software company. Easy to set up and excellent tech support."
"I cannot speak highly enough of the tech support they’re absolutely wonderful!!! I can’t recommend them highly enough."
"The best thing since pen and paper. Thanks FloristWare for bringing flowers out of the dark ages!"
"The reason we chose FloristWare is simple: it’s easy to use AND powerful. It leads order takers through the entire customer care process and then tracks the progress of the order from the design room to the delivery van and to the final destination. The marketing tools allow us to automatically remind customers of their special events and with a built in customer history, reorders are a snap!"
"FloristWare is a life-saver for any size florist. It’s easy with navigation, record keeping and ease of learning for our team. The program is a God-Send to our daily operation."
"I love you guys and am grateful to have you on my side."
"I am loving FloristWare and learning more about the capabilities every day."
"I absolutely love FloristWare, and the support staff, and would highly recommend it to anyone asking."
"I have worked with this software for years. I have visited dozens of shops running FloristWare and they're all happy with the product, the support and the continual development."
"FloristWare is a wonderful product and would recommended it highly."
"Your customer service is always superb. It is truly the best part of FloristWare!"
"I highly recommend this for shops that need an affordable point of sale system with many features."
"FloristWare is great for a shop of any size, easily adaptable from the ‘Mom and Pop’ to the 5-store chain. I have used every major POS and think FloristWare is one of the easiest to explain, demonstrate and get the staff not just using but enjoying. I was surprised to find how easy and simple to use FloristWare is on the order entry side yet it offers cutting edge features like email delivery confirmations."