A POS system needs people. The salesperson that listens to your needs, answers your questions and helps you make an informed decision. The trainers and support agents that teach you how to use and get the most from the system and answer questions and solve problems as they arise. And the developers that continue to improve and refine the system so it keeps getting better.
There are a lot of ways an employer can go. They can try and save money by using shared (sometimes overseas) call centers. They can make things easier for themselves by employing friends, family and neighbourse with no experience.
We're proud of our approach - one that puts the client first - and answer some of the most common questions below.